Transactional messages are the ones which are considered important for the users. In simple words, it can also be referred to as Service messages. Messages that are related to the services to you have already availed are placed under the category of transactional SMS.
These messages incorporate messages that are sent with the intension to help the client or user get information related to the services he or she is using already. Transactional SMS services do not contain any kind of marketing or promotional tone. For example, bank account holders always get SMS related to the balance detail of their bank account.
Since these SMS do not contain any kind of promotional or marketing information, therefore even the numbers that are included in the DND list get these messages.
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